Integrations
Jira
The Jira integration lets you create Jira tickets directly from any capture in Crosscheck. It uses OAuth to securely connect your Jira site, and supports configurable fields so tickets are created with the right project, issue type, and assignee.
Connecting Jira
Crosscheck connects to Jira through OAuth. Each workspace member connects their own Jira account.
1
Open integrations settings
Navigate to Settings → Integrations in the Crosscheck dashboard.
2
Click Connect next to Jira
Click the Connect button on the Jira card. You will be redirected to Atlassian to authorize Crosscheck.
3
Authorize Crosscheck
Sign in to your Atlassian account and grant Crosscheck permission to create and read issues on your Jira site. Select the Jira site you want to connect if you have multiple.
4
Confirm the connection
After authorization, you will be redirected back to Crosscheck. The Jira card will now show as connected with the name of your Jira site.
Per-user connection
Each workspace member connects their own Jira account. This means different team members can be connected to different Jira sites if needed.
Creating a Jira Ticket from a Capture
1
Open a capture
Navigate to the check detail view for any capture in the dashboard.
2
Click the Jira button
In the actions bar, click the Jira button. A dialog will appear with the ticket creation form.
3
Configure ticket fields
Fill in the ticket details. You can set the Jira project, issue type, summary, description, and assignee. Crosscheck pre-fills the description with a link to the capture.
4
Create the ticket
Click Create. The Jira ticket is created and a link to it is saved on the capture for reference.
Configurable Fields
| Field | Description | Required |
|---|---|---|
| Project | The Jira project where the ticket will be created | Yes |
| Issue Type | Bug, Task, Story, or other issue types from your Jira project | Yes |
| Summary | The ticket title. Defaults to the capture name. | Yes |
| Description | Pre-filled with a link to the capture in Crosscheck | No |
| Assignee | Assign the ticket to a Jira user | No |
Disconnecting Jira
To reconnect with a different Jira account, go to Settings → Integrations and click Reconnect on the Jira card. Previously created tickets will remain in Jira.
Individual connections
Each workspace member manages their own Jira connection. Connect your Jira account from the Integrations page to start creating tickets from captures.
Last updated: March 2026